Shipping & Delivery

Last updated: August 14, 2026

Where we ship

Coldsupp currently ships within the United States. We do not offer international shipping.

Processing and transit times

Orders are processed within 1 business day. Orders placed on weekends or U.S. public holidays begin processing on the next business day. After processing, estimated standard transit time is 3–5 business days. Transit estimates are not guarantees and can be affected by carrier or destination conditions.

Shipping cost

Standard shipping is free for orders shipped within the United States.

Tracking

When an order ships, we send a tracking email to the email address provided at checkout. Carrier tracking may take time to show its first update.

Address accuracy

Please review the complete delivery address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee an address change after an order has entered fulfillment, and customers are responsible for information entered incorrectly at checkout.

Lost or damaged shipments

Report visible or concealed shipping damage within 48 hours of delivery. If a carrier marks a package delivered but it is missing, contact us within 48 hours of that delivery update. Email contact@coldsupp.com with the order number and, for damage, clear photos of the product, packaging, and shipping label. Keep all packaging while we review the report.

Shipping questions

Email
contact@coldsupp.com

Phone
+1 (602) 935-5012

Mailing address
3482 Marvin St
Santa Maria, CA 93455
United States